Wednesday, July 23, 2008

[HTIDRS] Affiliate, Here's Tip #5

Hi Affiliate,

Richard here with Restaurant Tip #5...

Today, I'm going to cover some of the issues concerning Staff
Scheduling:

Did you know that improper scheduling and disregard to hours of
operation can have immediate and devastating effects to your
payroll and drag down morale?
 
Did you know that waitstaff are generally less effective when they
are working a slower shift?
  
Did you know that most waitstaff would rather not become so
overloaded with tables that it is almost physically impossible to
handle?

The issues, above, are primarily caused by either improper Staff
Scheduling or imbalanced seating by the Host/Maitre d'.

I've found that by maintaining a good balance in seating and
staffing levels your operation will run smoother and your staff
will be happier and more productive.

The key is to closely monitor your restaurant's traffic patterns so
you can schedule the appropriate number of employees per shift.

Too many employees and your staff morale will suffer along with
your payroll.

Too few employees and your staff will feel overwhelmed and your
customers dissatisfied with the service they received.

The solution is to have an easy to understand schedule that allows
everyone to spot inefficiencies at a glance.

That's why I've included a "Dining Room Schedule" (in both
Microsoft Excel and PDF formats) as a bonus to my "How To Improve
Dining Room Service" ebook. It includes the majority of features
asked of me by the restaurants I consult with and it does a very
solid job of increasing your efficiency in Staff Scheduling.

If you haven't gotten How To Improve Dining Room Service yet, go
here to get it and the six valuable bonuses I've included:
http://www.howtoimprovediningroomservice.com

In the next issue, I'll show you how to improve your staff's "team
spirit." If you do it right, it will also improve customer
satisfaction and make each employee more valuable to your operation.

Wishing you much success,
Richard Saporito

PS - If you have any questions for me Affiliate, please send
them to:info@howtoimprovediningroomservice.com and I'll do my best
to get back to you in a timely manner.

.


Topserve Consulting, 147- 45 Beech Ave., Flushing, NY 11355, USA

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