Here's Restaurant Tip #6...
I think you'll really enjoy today's tip as it's easy to employ and
very effective...
Have you ever had an employee call-in sick to work or fail to show
up without advanced notice? Have you had an employee quit
unexpectedly without giving you adequate time to find a replacement?
These issues happen all the time and cause undue stress to
Restaurant Managers & Owners alike.
The solution?.. Cross-training!
By being proactive, you can cross-train your staff and avoid much
of the stress mentioned above.
Cross-training increases each employees worth and gives them the
skills necessary to fill-in when necessary.
It also promotes a stronger "team spirit" as they learn to
empathize with their co-workers by "walking a mile in their shoes."
In my experience, cross-trained employees are more confident in
their skills, more understanding of their co-workers, and more
productive as they have a greater understanding of the restaurant's
operation.
That's it for today. In my last tip, we'll discuss how to reduce
loss in your restaurant while at the same time increasing safety.
Best regards,
Richard Saporito
PS - Improve your restaurant's operation and increase profits with
the information I reveal in my ebook, "How To Improve Dining Room
Service."
http://www.howtoimprovediningroomservice.com
.
Topserve Consulting, 147- 45 Beech Ave., Flushing, NY 11355, USA
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