Thursday, July 31, 2008

[HTIDRS] Restaurant Tip #7

Hi Affiliate,

Richard Saporito here with Restaurant Tip #7...

In my last scheduled tip, I'd like to share a simple technique with
you that will help you save money and decrease liability at the
same time.

Many unnecessary injuries happen in restaurants each year as a
result of broken glass and plate ware. This results in added
liability exposure, increased human suffering, higher costs (ever
wonder why you're always ordering new glasses?), and reduced
customer satisfaction because of excess noise, distraction and an
overall unprofessional appearance.

Many accidents could be avoided if restaurants followed the
following advice:

1. Teach your entire dining room staff to use separately labeled
bus pans for soiled dining wares. Bus pans specifically for soiled
glassware and bus pans specifically for soiled plate ware. One
must understand that there are human beings (dishwashers) on the
other end that must use their hands to remove the dining wares from
these bus pans and place onto dishwashing racks. A large
percentage of restaurant injuries occur near the dishwashing area
and to the dishwashers. Using the above method will significantly
reduce breakage costs, injuries, staff loss and the liability that
comes with it.


2. Train all staff to work the restaurant dining room in an
efficient, but controlled manner. Most times, accidents occur
during the rush when everyone is at a higher velocity level. Sure,
everybody needs to move at a decent pace, but if you've employed my
efficiency tactics, there should be less of this frantic pace.


3. Read chapter #9 in my book How to Improve Dining Room Service
about Safety advice and guidelines for the Dining Room. Here, I
discuss many more ways to avoid accidents and improve restaurant
safety for customers and staff.

Well, that's it for my last scheduled tip...

I'll still stop by from time-to-time with more tips to help you
improve your restaurant's dining room service but it may be more
infrequently than it's been to this point.

To learn more, pick up a copy of my ebook "How To Improve Dining
Room Service" or send me an email if you'd like to discuss how I
can personally help you through my Restaurant Consulting Services.

To improved dining room service,
Richard Saporito

http://www.howtoimprovediningroomservice.com
info@topserveconsulting.com

.


Topserve Consulting, 147- 45 Beech Ave., Flushing, NY 11355, USA

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